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Helpcenter - Overview

To make it easier for you to get started, you will find an overview of the Help Centre here. If there are extra articles on certain areas, you will be directed to them via a link.

1. Top navigation​

Home page: If you click on this, you will always be taken to the home page. My area: Here you will find your tickets and, if applicable, those of your colleagues.

Knowledge database: Access to the knowledge database

2. Manage user profile​

3. Language and font settings​

Here you can set the font size and the displayed language. To make changes, click on the A or the language.

4. Search for articles​

Here you can search for an article directly in the knowledge database. After you have typed in a few letters, you may receive article suggestions.

5. Current Info​

Here you will find the latest information from the support team. 

6. Help centre​

Access to the knowledge database

7. Tickets​

Here you can find your tickets and, if applicable, those of your colleagues.

8. Articles from the knowledge base​

Here you can see articles from the knowledge base.

9. Create a ticket​

You need help? Then you can create a ticket here.